Frequently Asked Questions
Where do you deliver to?
We deliver across the UK as standard, allowing us to keep delivery times fast and ensure every personalised order arrives in perfect condition. International delivery is also available. Please note that delivery times outside the UK may vary depending on destination and local postal services.
How long does personalisation take?
Each item is personalised to order. Please allow 1-3 working days for your order to be prepared, followed by standard UK delivery times. You’ll receive confirmation once your order has been dispatched.
Need help or have a question?
If you have any questions about sizing, personalisation, or your order, our customer support team is happy to help. We aim to respond to all enquiries within 24 hours, Monday to Friday. Either click the chat icon in the bottom right screen, drop us a message on Instagram or email us at hello@pawsignature.co.uk